One schema, many lenses

A tailored journey for every actor in the forest-to-mill supply chain.

TimberOS runs the whole supply chain on a single, event-sourced data model — then renders it as a tailored experience for every persona. Each journey follows the same arc, so you can scan: Arrive → Set up → Do the work → Hand off → Get value.

12
actor lenses
5
beats per journey
1
event-sourced schema

Forest Manager

Estate & yield steward

Job to be done: Know exactly what I own, how it's growing, and what it's worth.

  1. 01 · Arrive

    Lands on a whole-estate map: every block and stand with status overlays.

  2. 02 · Set up

    Imports or draws estate boundaries; attaches growth models and species.

  3. 03 · Do the work

    Tracks standing volume, growth vs. yield, and inventory currency; runs long-range yield and cashflow projections.

  4. 04 · Hand off

    Approves harvest plans and budgets that flow to the Harvest Planner.

  5. 05 · Get value

    A live, single source of truth for the estate — area, standing volume, and forward yield at a glance.

Silviculturist

Establishment & tending

Job to be done: Get every stand established, stocked, and healthy at the right cost.

  1. 01 · Arrive

    Opens a treatment schedule organized by stand and season.

  2. 02 · Set up

    Plans planting, thinning, pruning, and weed-control treatments against target densities.

  3. 03 · Do the work

    Schedules crews and resources, logs surveys, and tracks survival and stocking rates.

  4. 04 · Hand off

    Tended, stocked stands graduate into the Harvest Planner's pipeline.

  5. 05 · Get value

    Clear visibility of area treated, stocking vs. target, treatment cost/ha, and nursery throughput.

Harvest Planner

Operations planning

Job to be done: Turn ready stands into a safe, productive, on-budget harvest program.

  1. 01 · Arrive

    Sees a pipeline of stands ready to harvest, ranked by age and volume.

  2. 02 · Set up

    Builds harvest plans, roading/access, and the transport network.

  3. 03 · Do the work

    Allocates crew and equipment on a calendar, schedules haulage, and releases delivery orders against mill quotas.

  4. 04 · Hand off

    Worksites and delivery orders push to the Field Crew Lead and Logistics Partner.

  5. 05 · Get value

    Plan adherence, productivity (m³/PMH), and haul cost/m³ tracked in real time.

Field Crew Lead

In-field execution (mobile)Mobile · offline-first

Job to be done: Run today's jobs safely and capture what happened — even with no signal.

  1. 01 · Arrive

    Opens a mobile, task-focused view: today's jobs with maps and directions.

  2. 02 · Set up

    Reviews the equipment checklist and safety briefing for the worksite.

  3. 03 · Do the work

    Captures provisional harvested-stem/log events and trip tickets offline; logs daily production and reports hazards.

  4. 04 · Hand off

    Data syncs when back in range; provisional loads travel up to the Mill Operator for official confirmation.

  5. 05 · Get value

    Daily volume, machine utilization, and safety compliance — with nothing lost to paper.

Mill Operator

Conversion & dispatch

Job to be done: Turn incoming logs into the most valuable finished product — and prove what arrived.

  1. 01 · Arrive

    Receives inbound loads at the weighbridge and log yard.

  2. 02 · Set up

    Sorts logs by species, grade, and diameter; opens sawing orders and cutting bills.

  3. 03 · Do the work

    Runs production, kiln charges, and grading; tracks recovery %, yield, and finished-goods packs.

  4. 04 · Hand off

    Approves the official scaled/weighed intake that closes the loop with the forest side and feeds settlement; dispatches shipments.

  5. 05 · Get value

    Recovery %, grade out-turn, kiln throughput, and intake-to-dispatch cycle time — traceable back to the stand.

Compliance Officer

Compliance & audit

Job to be done: Keep every operation legal, certified, and audit-ready.

  1. 01 · Arrive

    Opens a permit and consent status board.

  2. 02 · Set up

    Registers permits, certifications (FSC/PEFC), and the hazard/risk register.

  3. 03 · Do the work

    Logs findings, attaches evidence, and monitors consent-boundary overlays on the map.

  4. 04 · Hand off

    Reads and attests the derived Chain-of-Custody ledger (never edits it).

  5. 05 · Get value

    Permit coverage, certified volume %, open hazards, and audit-findings closure — always inspection-ready.

Owner / Investor

Value & returns

Job to be done: Understand what the asset earns and approve the money that moves.

  1. 01 · Arrive

    Lands on a financial performance view: estate valuation and asset growth.

  2. 02 · Set up

    Reviews contracts, delivery orders, and inventory position.

  3. 03 · Do the work

    Tracks revenue vs. cost, margin, and carbon/sustainability metrics.

  4. 04 · Hand off

    Approves settlements and payments (a projection — approve, never edit).

  5. 05 · Get value

    $/m³ realized, margin, DSO, and portfolio NAV in one financial lens.

Procurement / Trader

Acquisition

Job to be done: Find timber to buy, value it, and win the deal.

  1. 01 · Arrive

    Opens the Timber Purchase CRM's 8-stage acquisition pipeline.

  2. 02 · Set up

    Captures leads, vendors, boundaries, and cruise estimates.

  3. 03 · Do the work

    Values deals on margin, advances stages, logs activity, and issues offers.

  4. 04 · Hand off

    A won deal becomes a Log Contract and a scheduled harvest — feeding the Forest Manager and Harvest Planner.

  5. 05 · Get value

    A single front door for acquisition where every record is reused downstream.

Logistics Partner

External, scopedExternal · scoped

Job to be done: Accept loads and keep everyone updated — without seeing the whole estate.

  1. 01 · Arrive

    Logs into a thin, constrained partner portal scoped to assigned loads only.

  2. 02 · Set up

    Accepts the load and reviews route, rate, and delivery window.

  3. 03 · Do the work

    Updates load status (departed, in-transit, delivered) via papiNet, with optional GPS track.

  4. 04 · Hand off

    Status events flow under the lineage envelope to the Harvest Planner and Mill Operator.

  5. 05 · Get value

    Clear assignments and a simple status workflow — no internal data exposure.

Platform / Data Steward

Admin & governance

Job to be done: Keep the master data clean so every other lens can trust it.

  1. 01 · Arrive

    Opens the master-data, reference-data, and code-list governance console.

  2. 02 · Set up

    Configures personas, scopes, controlled vocabularies, and the geographic hierarchy.

  3. 03 · Do the work

    Owns master nouns; approves match/merge and curates the canonical crosswalk registry.

  4. 04 · Hand off

    Governed masters power every persona's projections and reports.

  5. 05 · Get value

    One trusted, governed record of truth — adding a persona is configuration, not a new datastore.

Buyer / Customer Portal

External, scopedExternal · scoped

Job to be done: Buy product and track supply — without seeing the estate behind it.

  1. 01 · Arrive

    Logs into a scoped buyer portal showing only their orders and available products.

  2. 02 · Set up

    Browses available products, grades, and contract terms.

  3. 03 · Do the work

    Places and tracks orders; accepts inbound shipments and dockets.

  4. 04 · Hand off

    Receipt confirmations and status events flow back under the lineage envelope.

  5. 05 · Get value

    Real-time supply visibility with zero exposure to internal data.

Stakeholder Portal

External, read-onlyRead-only

Job to be done: See published, trustworthy information — without touching the record of truth.

  1. 01 · Arrive

    Opens a read-only stakeholder portal scoped to published content.

  2. 02 · Set up

    No setup — view-only access.

  3. 03 · Do the work

    Views published reports, certifications, and sustainability/carbon metrics.

  4. 04 · Hand off

    None — cannot write to any record.

  5. 05 · Get value

    Transparency and trust, with the golden record fully protected.

The journeys connect

A deal won by Procurement becomes a contract the Forest Manager and Harvest Planner schedule; the Field Crew executes and captures provisional data; the Logistics Partner moves it; the Mill Operator confirms the official intake; the Owner approves settlement; and the Compliance Officer attests the whole chain — all on one schema, with the Data Steward keeping it clean.

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